In order to recognize the importance of privacy and information safety, TEAM FOODS COLOMBIA SA, established in accordance with the Colombian laws, hereinafter referred to as TEAM, makes this document available to people who visit this web website, hereinafter referred to as Users. This Privacy and Safety Policy outlines the Safety measures taken both for the protection of the personal information provided, as well as its collection, use and disclosure, as well as user rights.

Ensuring Safety and confidentiality of personal data that users entrust us is a priority for TEAM. Therefore, taking the nature of your personal data into account and considering eventual risks upon processing the same, we contemplate all necessary precautions in order to preserve the Safety of personal data and to avoid, in particular, its deformation or deterioration, or unauthorized access of third parties.

The SSL server software encrypts information that users enter by using algorithms (bank details, address, etc.) before sending them through the internet. Once encrypted, the information remains encrypted during web transmission and can only be read by our server, by means of a unique decryption key.

Encryption is performed by using SSL version protocol, currently offering the highest-level safety.

The safety and confidentiality of personal data depend on good practices of each and every one. Therefore, we invite users not to reveal their passwords to third parties, to disconnect from their account systematically and to close the browser window at the end of their session, especially if you share a computer with other people for connecting to the internet. This shall prevent other users from retrieving your personal information.

By virtue of the provisions of this Privacy and Safety Policy, TEAM shall only process personal information provided by users, in accordance with the terms of use, or with the legal notices included within the corresponding service. We recommend the user of this website read this document in full, before navigating and, most importantly, before providing any type of information. If you do not agree with these terms, partially or in full, please refrain from using the website or entering information.

Some areas of our website may request information, but not limited to personal identification and access codes in order to be able to use the services offered. The Internet browser, by means of which you are browsing, may automatically process anonymous informational elements on our website such as the corresponding website URL from which you have landed, the version of the browser that is currently being used, the Internet Protocol (IP) address, etc. The user may adjust the browser in order to notify when “cookies” are sent or to reject them, all of which is the user’s sole responsibility. Once the user provides information to the website, TEAM shall be empowered to use the information for the purposes it deems appropriate, recognizing information safety at all times.

General features
Personal information processed on TEAM’s servers.
Recognizing the importance of information privacy, this Privacy Policy applies to all services and websites offered by TEAM, except for links that lead to external websites, which contain their own policies. TEAM complies with the safety and privacy principles guaranteeing proper information processing in its database.

The following are the general characteristics of the privacy policy of our website:

a) Both the information concerning this website, as well as the content and added services, are public in nature, but in order to be used by the users, these terms must be accepted, under following circumstances:

• During the provision of information on the website forms.
• Within the use of elements of acceptance, confirmation and entry to the website, established by TEAM.
• During the enquiry of associated content and use of our available services.

b) The user who accepts the established information of this document agrees to respect and act under the laws, norms and uses, both national and international, related to the electronic service, and based on the obligations, rights and responsibilities outlined in this Privacy Policy.

c) TEAM reserves the right to inspect, transform or add, at any time, any provision within this document, in order to comply with relevant legal requirements.

d) TEAM reserves the right to inform third parties about information deemed appropriate in regards to some global, non-personal data in nature, such as the total number of user clicks on certain services, statistics, favorites, etc., this type of information does not reveal any confidential data, nor is it being associated to any user in particular.

e) The user may “cancel” the sending of information, in any of the services that offer this option, but TEAM cannot guarantee the efficiency of this measure.

What information do users provide?

Users provide information, voluntarily, to TEAM, among others, by means of website forms which request data such as: names, surnames, address, telephone, mobile phone numbers, email, etc. Subsequently, TEAM informs the user that they may exercise their rights of access, rectification, disagreement and cancellation of the processing of their personal data, under the terms and conditions provided under Law 1266, of December 31, 2008, as well as other applicable provisions which may complement or replace the same.

Whenever TEAM requests information, a link to this Privacy Policy shall appear on the website, so that the user understands both his/her rights and obligations.

Registration information
Information collection, access and use:
a) The user voluntarily provides personal and general data to TEAM, by means of this website, authorizing it not only to manage the corresponding automated procedure, but also to use the same, in accordance with the provisions of this Privacy Policy.

b) The user explicitly authorizes TEAM to grant or transfer information provided to other entities, organizations, academic units, agencies, faculties or sections linked or associated with TEAM.

In order to recognize the importance of privacy and information safety, TEAM FOODS COLOMBIA SA, established in accordance with the Colombian laws, hereinafter referred to as TEAM, makes this document available to people who visit this web website, hereinafter referred to as Users. This Privacy and Safety Policy outlines the Safety measures taken both for the protection of the personal information provided, as well as its collection, use and disclosure, as well as user rights.

Ensuring the safety and confidentiality of personal data that users entrust us is a priority for TEAM. Therefore, taking the nature of your personal data into account and considering eventual risks upon processing the same, we contemplate all necessary precautions in order to preserve the safety of personal data and to avoid, in particular, its deformation or deterioration, or unauthorized access of third parties.

The SSL server software encrypts information that users enter by using algorithms (bank details, address, etc.) before sending them through the internet. Once encrypted, the information remains encrypted during web transmission and can only be read by our server, by means of a unique decryption key.

Encryption is performed by using SSL version protocol, currently offering the highest-level safety.

The safety and confidentiality of personal data depend on good practices of each and every one. Therefore, we invite users not to reveal their passwords to third parties, to disconnect from their account systematically and to close the browser window at the end of their session, especially if you share a computer with other people for connecting to the internet. This shall prevent other users from retrieving your personal information.

By virtue of the provisions of this Privacy and Safety Policy, TEAM shall only process personal information provided by users, in accordance with the terms of use, or with the legal notices included within the corresponding service. We recommend the user of this website read this document in full, before navigating and, most importantly, before providing any type of information. If you do not agree with these terms, partially or in full, please refrain from using the website or entering information.

Some areas of our website may request information, but not limited to personal identification and access codes in order to be able to use the services offered. The Internet browser, by means of which you are browsing, may automatically process anonymous informational elements on our website such as the corresponding website URL from which you have landed, the version of the browser that is currently being used, the Internet Protocol (IP) address, etc. The user may adjust the browser in order to notify when “cookies” are sent or to reject them, all of which is the user’s sole responsibility. Once the user provides information to the website, TEAM shall be empowered to use the information for the purposes it deems appropriate, recognizing information safety at all times.

Disclosure of registration information
All information registered by the user is confidential in nature and is therefore not revealed or directed to third parties, such as companies or individuals that do not maintain a relationship with TEAM, except for the exceptions mentioned in the Privacy and Safety Policies, or in the event of the following situations:

a) When there is a legal mandate requesting for it to be provided for the purpose of complying with the corresponding laws, regulations, legal stages or government documents.

b) To take the corresponding legitimate measures regarding the protection of the rights of TEAM.

c) To control compliance with the corresponding conditions of use of any information, assistance or content provided on the TEAM website. d) Upon using the conditions of the service, such as violation of possible situations, fraud or contempt originated from said conditions.

e) To detect and stop technical situations in the event fraud or safety issues which may result from any other means.

f) To defend, in accordance with law, the rights, user ownership or the trust of TEAM, against peremptory damages.

g) To defend and protect the rights and interests of both website users and third parties.

h) Under circumstances in which the law defines applicable exceptions to this Privacy Policy.

i) The information collected by means of this website may be used to improve our content and services at any time.

We provide this type of information to our companies or to trusted persons, exclusively with the purpose of processing it under our instructions, and under the responsibility of severe compliance with both these Privacy and Safety Policies, as well as confidentiality and safety guidelines considered pertinent.

The transfer of information, such as information related to the collection, use and disclosure of identification, obtained by means of this website, may only be performed in order to respond to legal requirements, such as those established under the applicable laws, instructions from the corresponding authorities or government regulations.

Personal information Safety
Your personal information shall generally be stored in TEAM's databases or in databases maintained by our service providers.
TEAM maintains reasonable precautions in order to ensure due confidentiality, safety and integrity of your personal information. Although we apply safety measures in order to protect your personal information against unauthorized disclosure, misuse or alteration of the same, like computer networks linked to the Internet, we cannot guarantee the safety of the information provided by means of the Internet and we shall not assume any liability for any safety violation beyond our reasonable control.

Duties and obligations of the user
a) The user agrees to the information of this document and undertakes the commitment of providing TEAM with clear, complete, current, truthful and precise information about the data requested in the form on the website. In addition, you agree to collaborate with TEAM, to keep said information updated and in full, if necessary.

b) TEAM is not obliged to remove content that a specific user considers harmful or damaging, nor to control the different conversations between users of the website, in the various services it offers, such as forums, among others. Likewise, TEAM has full power to withdraw popularized information on the website, if it considers it harmful to its interests in any way, whether it is its own or third parties.

c) The user is fully responsible for taking the appropriate safety and precautionary measures, upon providing any kind of information to TEAM, in order to avoid the loss and improper use of the same. If the user does not take such measures, TEAM shall not be held responsible for eventual illegal use by third parties or of any improperly secured and protected user information.

d) TEAM is not a guarantor, in relation to the privacy of the personal data disclosed or sent by the user, by means of the services offered, such as forums, emails, among others, belonging to this website. The user is directly responsible for the corresponding and due privacy and protection of any personal information that he / she transfers to personnel or companies other than TEAM.

e) The user must not collect or disclose personal information or other information related to other users associated to the website, released by means of the same or which may be found on TEAM’s own information systems.

g) The entry of non-existent information or the omission of any of the user’s obligations, established in this document, provides TEAM with full power or capacity to terminate automatically, either permanently or temporarily, and without prior notice, the provision of services offered to a specific user.

Data integrity
TEAM processes personal information provided by the user, depending on the purpose for which it is collected. It is the user who is directly in charge of the corresponding update or modification of their information, when necessary.

Access to and updating of personal information
TEAM does everything in its power both to provide indicated access to the user’s personal information, as well as to correct it. If the user wishes to delete it, he/she may request so, but this procedure shall only be performed as long as it is not essential to save it, for purposes concerning TEAM's legal or commercial interests. In order to execute the process of any user request, it is compulsory for the user to identify him/herself and inform which information he/she wishes to access, or which he/she wishes to correct or eliminate. TEAM reserves the right not to approve the processing of such requests that, when evaluated, has little reasonableness; that expose or compromise the informational privacy of our databases; that are unnecessary to enter for obvious reasons or those that require an excessive technical effort. Although the services offered have different procedures for accessing information, the user is offered, free of charge, access as well as the procedure for the corresponding modification, update or elimination thereof (unless it compromises the performance of our technical infrastructure).

It should be mentioned that TEAM websites might contain links to websites of other organizations, which provide their own services. These websites are independent from TEAM’s website, and are subject to their own Privacy and Safety Policies, regarding the use of the information collected by them.

TEAM assumes no liabilities or commitment for actions taken by such independent companies, nor does TEAM provide any guarantee in terms of their Privacy and Safety Policies, if any.

Incorporation by referral
TEAM hereby informs users and visitors of the website, that this document is a comprehensive part of the website user conditions in accordance with the provisions of Article 44 of Law 527 of 1999 and any related provisions and is incorporated, by reference to the same.

Cookies
When you enter the TEAM website, our server adds a small text file (“cookie”) to your computer’s hard drive. This “cookie” is unique for each user and simply indicates whether they have already been to our website. It is important to note that “cookies” are safe, since they cannot be executed as programs and cannot be used to send any type of virus.

Our “cookies” are used to:

• Identify each computer.
• Prepare anonymous statistics on visitor user habits of the web.

The confidential information provided shall not be collected or used for other purposes than those established in this Privacy Policy or for purposes established under law.

It is appropriate to clarify that some browsers have settings to accept “cookies”. The user may also set the browser to reject cookies, although, if “cookies” are disabled, some features of the services may not perform adequately.

Safety
By means of information interaction on our website, reasonable measures have been established in order to protect information, in terms of personal identification, inappropriate use, disclosure, alteration, or unauthorized access.

All information provided by means of this website is covered by this Privacy Policy, including information provided by means of our forms, in which it shall be deemed effective, upon filling out such form, that you agree with the terms set forth in this document.

Information Safety
TEAM undertakes relevant Safety provisions in order to prevent fraudulent handling of information, against access, changes, unauthorized transmission or destruction of information, performed by dishonest people. These are method- based obligations, not result based obligations.

These provisions are established by means of internal reviews, associated to our ways of collecting, processing and physically protecting the personal information that we store. There is also restricted access for employees, available only to whom this information is essential, in order to manage processes leading us to improve and innovate our services. Such personnel is bound by confidentiality.

TEAM Affiliate Websites on Other Websites In order to expand coverage, the services offered by TEAM may be promoted on other websites. If possible, personal information provided on these websites is sent to TEAM, in order to respond to the request made. Said information shall undergo the same processing, in accordance with the provisions of these Privacy and Safety Policies. For this reason, it is necessary to notify that the websites in which our services are offered may practice different Privacy and Safety Policies. We therefore recommend that you acquire awareness about the same.

Other websites: This Privacy Policy concerns solely and exclusively the web services offered by TEAM. It does not have any intermediation-based responsibility of the links included in our services. It is possible that these independent websites send their own “cookies” or other files to computers, in order to collect data, or request private information to be submitted.

TEAM reservations
The TEAM websites are not exempt from errors and omissions in regards to price stipulation, product description, etc. We reserve the right to correct such events and to cancel any of our products or services offered, without prior notice, by means of information displayed on the website.

TEAM reserves the right to refuse the provision of a service, to close accounts, to withdraw or edit content or to cancel requests, at its sole discretion.

User responsibility
By using the services offered in this website, the user is directly responsible for keeping their account and password confidential, and restricting access to their computer, accepting their responsibility for all activities performed under their account and password.

Application
TEAM constantly regulates due compliance of this document. In order to report any concern or processing of our information, the user may contact:

[email protected]. We shall then contact the user, in order to clarify their concerns. We shall be fully coherent with the existing relationship between the privacy policy and the user, in regards to the relevant legal provisions for data protection.

We evaluate any requirement regarding the handling of personal information, which cannot be resolved between TEAM and the user.

Modifications and changes to this privacy policy
TEAM has full autonomy of these Privacy and Safety Policies, it therefore reserves the right to modify, clarify, add or omit parts of the same, at any time and without prior notice, as deemed necessary.

Contact Us
To make any suggestion, observation or concern, regarding any of the characteristics mentioned in this Privacy Policy, you may contact us by means of the following e-mail: [email protected]